Unable to provide remote support to some cash registers

Incident Report for OnlinePOS

Resolved

Our third party have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

Posted Apr 18, 2023 - 16:05 CEST

Identified

Our remote control program is currently having problems accessing some cash registers.

Our third party supplier is actively investigating this issues and believes to have identified the cause of the problem. They're now working towards resolving it.

We'll provide updates as soon as we know more about the outage.

To read more about this issue you can visit their status page here https://status.logmeinaccess.com/

Posted Apr 18, 2023 - 15:05 CEST

This incident affected: Third party products.